Encompass Administrator

Boston, Massachusetts
Full Time

Who we are

Stavvy is transforming how business is conducted remotely by making complex legal and financial transactions easier, safer, and more accessible to all. Whether we are working to enable title companies to facilitate remote closings in a safe way, better connecting lenders with the businesses they use during the home buying process, or building the next set of tools for the platform, Stavviators (our employees) are disruptors at heart. Our team is constantly iterating, solving problems, and working together to simplify life's defining moments. If you want to help power the paperless revolution, join us at Stavvy! As our first Encompass Administrator, you will provide ongoing support for the Loan Origination System. You will act as an internal consultant with the business for 1) day to day application support and 2) the managing of enhancement initiatives. This position is key to understanding current state issues, documenting solution requirements, and performing the required configurations in Encompass.

What you'll do

  • Act as the system administrator/super user responsible for configuring and executing application changes in Encompass
  • Remain abreast of current application releases, functionality, and other components and assist with various application related management tasks
  • Assist with coordinating/implementing changes, software installations, and upgrades with IT department and appropriate management personnel
  • Digest both verbal and written requirements and directly configure an Encompass instance in accordance with these requirements
  • Configure Loans in Encompass that are fully representative of lending scenarios (digital closing with eNote, refinance hybrid, etc)
  • Configure workflows in Stavvy Test Encompass instances that are representative of Lender Encompass workflows so that our integration can be appropriately tested internally
  • Collaborate cross-functionally with engineering & QA teams that are building enhancements to the Encompass integration and configuring it for specific customer instances
  • Diagnose errors being produced by Encompass during loan configuration and/or integration, then resolve them in a timely manner

Who you are

  • 4+ years of experience as Encompass Administrator at a lender
  • In-depth knowledge of the Encompass LOS, including forms, document management, and all aspects of how Encompass is used for loan origination
  • A hands-on administrator that is comfortable directly configuring changes in the Encompass LOS
  • Knowledgeable about the different steps in the mortgage origination process
  • Strong interpersonal skills to collaborate both with internal engineering & QA teams, as well as external Encompass & business stakeholders
  • Encompass Certification preferred

What we offer

  • Fully Covered Medical Insurance
  • Dental and Vision Insurance
  • Equity
  • Unlimited PTO
  • Paid Holidays
  • 401K
  • Employer sponsored Commuter Benefits for local employees
  • Office centrally located in Boston’s financial district
  • Paid Parental, Medical & Military Leave
  • Competitive salary and generous stock options
  • Core values-based leadership
  • Endless opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup

If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Stavvy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.