SERVICER DEFAULT MANAGEMENT PORTAL
Manage mortgage default risk efficiently while reducing manual overhead
A digital-first approach that automates key workflows, reducing manual intervention and providing the transparency needed to navigate complex regulatory environments. By focusing on efficiency and compliance, mortgage servicers can manage tasks more effectively.
![Servicer Default Management Portal-2](https://stavvy.com/hubfs/Servicer%20Default%20Management%20Portal-2.png)
Automate your loss mitigation workflow for faster, more accurate decisions
Streamline complex processes with customizable workflows and real-time data access, reducing manual errors and accelerating decision-making.
Automated Compliance Tasks
Track participant actions, log rules engine runs, and provide complete visibility into documents, notes, and timelines, ensuring full regulatory adherence.
![Icon to represent saving time and money](https://stavvy.com/hubfs/time-and-money-1.png)
Real-Time Updates
Stay updated with real-time alerts for all homeowner applications, ensuring no critical information is overlooked.
Integrated Rules Engine
Make real-time decisions based on investor, regulator, and insurer guidelines, ensuring compliance and reducing manual reviews for greater accuracy.
Collaborative, Customizable Workflows
Design workflows tailored to your business needs and equip teams to collaborate in real-time for seamless task management and faster results.
From initial application to final approval, provide a single source of truth that delivers accuracy and speed
![Application Processing and Management-1](https://stavvy.com/hubfs/Application%20Processing%20and%20Management-1.png)
APPLICATION PROCESSING AND MANAGEMENT
Centralized and transparent application handling
Unified Platform
Manage all aspects of loss mitigation from a single source of truth. Real-time updates are visible to all users, ensuring accuracy and reducing miscommunication.
Simultaneous access
Enable multiple team members to access and edit applications concurrently, promoting collaboration and reducing bottlenecks in the processing pipeline.
Document integration
Seamlessly integrate all document types. Automatic virus scanning and mapping to corresponding data points enhances security and maintains organization.
Automated data extraction
Convert paper applications into digital formats with OCR integration, allowing for more efficient processing and decision-making.
End-to-end process support
Oversee every phase of the loss mitigation process, from initial data gathering to post-workout tasks, within a single cohesive system.
TIMELINES
Comprehensive audit trails for complete oversight
Single-view panel
Delivers a quick overview and audit log of all actions taken on each loan application, enhancing transparency.
Notes and touchpoints
Displays notes from individuals working on the file, ensuring continuity and collaboration for subsequent users.
Document and information tracking
Tracks all documents, submission times, rejections, and new submissions for full visibility throughout the process.
Waterfall rules engine records
Logs the details of every rules engine run, supporting accurate and efficient decision making.
Regulatory compliance support
Ensures adherence to regulatory and investor timelines with detailed audit trails for full compliance.
![Servicer Default Management Portal Timeline-2](https://stavvy.com/hubfs/Servicer%20Default%20Management%20Portal%20Timeline-2.png)
![Workflow Administration-1](https://stavvy.com/hubfs/Workflow%20Administration-1.png)
WORKFLOW ADMINISTRATION
Adaptive administration for dynamic environments
Routing rules configuration
Establish routing rules based on priorities like regulatory timelines or workload distribution, ensuring tasks are assigned where they’re most needed
Interest rate management
Apply consistent and equitable interest rates across all applications, with tools to plan for future scenarios and rates.
Integrated systems
Easily integrate with your core mortgage servicing systems for smooth data exchange.
Advanced security
Leverage integrations like Scanii for malware protection and Sensible OCR for accurate data extraction.
Regulatory compliance support
Ensures adherence to regulatory and investor timelines with detailed audit trails for full compliance.
Discover the full potential of Stavvy’s digital default servicing solution
The Stavvy platform provides an exceptional user experience for homeowners and mortgage servicing staff. Its features are designed to work seamlessly together for maximum efficiency, but can also operate independently to meet specific needs.