Increase application pull-through rate with a user-friendly self-service online portal that helps homeowners navigate the mortgage assistance process independently. Provide clear guidance and real-time updates, ensuring homeowners have the tools they need to complete their requests conveniently, accurately, and efficiently.
A fully digital, paperless, and self-guided experience. Designed with homeowners in mind.
Equip homeowners with the tools they need to navigate the mortgage assistance process independently and intuitively through a responsive, web-based interface. This solution streamlines application submission and access to resources, enhancing the efficiency and accuracy of loss mitigation.
24/7 Access
Homeowners can access the portal at any time, conveniently supporting requests both within and outside of traditional business hours.
User-Friendly Interface
A clean, intuitive user experience simplifies navigation, allowing homeowners to find the assistance they need without unnecessary complexity.
Dynamic Application Process
Customizable survey-like questions guide homeowners to relevant solutions, minimizing errors and enhancing the application experience.
Real-Time Updates
Keep homeowners informed with a clear view of their workout status, reducing the need for repeated inquiries and increasing transparency.
Digitize the homeowner experience with a portal designed for convenience, transparency, and privacy
HOMEOWNER APPLICATION
Guide homeowners through every step, providing clarity and reducing complexity
Web and mobile accessibility The platform is easily accessible via any device and provides a consistent experience at home or on the go.
Configurable question flow Questions are tailored to the homeowner’s situation, minimizing confusion and streamlining the process.
Automatic income verification Integration with Plaid facilitates seamless import of financial data, saving time and reducing manual errors.
HOMEOWNER DASHBOARD
Transparency for homeowners to monitor timelines, status, tasks, and workout acceptance. Supported by interactive FAQs.
Enhanced visibility Provides a clear view of the homeowner's current standing, improving confidence and satisfaction.
Real-time updates Notifies homeowners about important changes, ensuring they are always informed.
Task management Enables homeowners to easily complete and track necessary actions, ensuring timely progress in their mortgage assistance journey.
Workout acceptance Allows for the review and acceptance of workout options directly in the portal.
Interactive FAQs Offers instant answers to common questions, eliminating the need for time-consuming calls to mortgage servicers.
Discover the full potential of Stavvy’s digital default servicing solution
The Stavvy platform provides an exceptional user experience for homeowners and mortgage servicing staff. Its features are designed to work seamlessly together for maximum efficiency, but can also operate independently to meet specific needs.
